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In June 2011 I purchased a pool from Namco a few months ago we noticed it was rusting and leaking. Not happy with the offer they are making a new wall for $900 and a new liner for $220 when I just paid $2500 in 2011.

I can't imagine wanting to give them more $$ for a product they don't want to stand behind. I have also been in contact with Asahi who made the walls. I am being offered a discount to purchase another wall from them.

I don't feel that I should give them more money to purchase the same product when it's most likely going to fail. DONT BUY FROM NAMCO

Reason of review: Bad quality.

Monetary Loss: $2500.

I didn't like: Warranty.

Company wrote 0 private or public responses to the review from May 19, 2015.
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Anonymous
#991793

I had the same pool and the same thing happened to me namco sale the cheapest pools around do not last they advertise a price online that is 600 dollars cheaper than in the store and now they are doing bait and switch so if you go to buy a pool take a picture of the one you bought and when it gets delivered check it

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