100% full Not resolved
0 comments

Bought pool in 2010.It started to rust in 2012, tried to get the situation remedied without any luck, did not know what parts to get the cost of the parts were obscene considering the cost of the pool new (that should have been my first clue, second clue was wehn they all started to go out of business.

Dealt with the rust in the pool...better then no pool when you have four kids. Then in 2014 tried again, found out about via www.mypoolwarranty.com and again, nothing was resolved. Namco sways they can not assist me since they are no longer in NJ??? Manufacturer is in Canada and impossible to get on phone or by email ....

I have attached photos...So disappointed, before this bought a used pool and had it for ten years with no problems, wish I had kept it. It is suppose to have a 25 year warranty!

I was told my a pool retailer that Namco parts are difficult to get...Nothing I can do now but I want everyone to know their pools are a waste of money and they do not stand by their product at all.Namco's website says they willl assist you in contacting the manufacturer for warranty assistance but thats only if you live in a state where they have a location, does that make any sense?

This reviewer shared experience about damaged or defective and wants this business to "help me get the correct parts i need to fix the pool and since they are needed becuase they rusted out cover the cost of those parts" as the author lost $2500. The author is overall dissatisfied with Namco Pools and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Namco Pools.

Check out the best and the worst companies in Plumbing fixtures category for more informed decision or compare Namco Pools to other companies on our site.

Had an Experience with Namco Pools?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Artesian Spas - Stand by your spa Artesian Spas "Valves that leak in the first year or two, watch out your gonna get ripped a new one. First the certified idiot will come out and put putty on the..." Read more Pfister - Customer Care Review Pfister "Your customer service is the worst I've ever experienced. After sending the requested picture of our Price Pfister leaking faucet I heard nothing from you. Waited a week to call..." Read more CMP Bath And Spa - Multi Port Valves - HORRIBLE QUALITY!!! - Custom Molded Products CMP, LLC CMP Bath And Spa " Ordered several multi port valves from my local pool distributor. After 2 months, the parts finally came in for me to pick up. TERRIBLE delivery time from CMP to..." Read more Namco Pools - Pool installation disaster Namco Pools "I've called, emailed, facebook and Twitter, NO RESPONSE. I paid Namco $1200.00 to install the new 24' above ground pool I purchased from them. 5 weeks to deliver the pool,..." Read more Nfl - Lions always get a unfair shake compared to other teams Nfl " What are we suppose to do as Lion Fans to get a fair shake in this league. Screw the NFL, I'm boycotting for unjust fairness towards the Lions. This..." Read more Phoenix Life - Whole life policy was set for 10 years, 27 years and still have to pay premiums! Phoenix Life "In Sept 1990 myself and spouse both started whole life policies (#116...) that were projected to be self sufficient in 10 years. Projections kept getting moved back ... with the..." Read more Upjerseys Ttjerseys Com - BAD all the way Upjerseys Ttjerseys Com "I just needed a jersey for Sundays at work, since I'm not a football fun, so I didn't wanna pay a fortune. On this website the price was $22, but..." Read more Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak Northern Tool And Equipment "Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The..." Read more