About three years ago my pool started to rust for no reason, so we told this to the store and they told us to send them a picture. they said that they had a wall in the back room and they would work something out.
so I asked who was going to do the work they told me that I had to to the work and they would give me a break on the prize of the wall. I asked about the water I was going to loose and I was told I would have to get more water at my cost.
I do not think this is fair and the first person I told to does not work there any more and the next person was the one who told me that it was at my cost . I will never buy anything from them and I tell everyone to stay away.
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue as the author lost $3000. This person is overall dissatisfied with Namco Pools. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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