I was having a higher grade liner put into my 15 x 30 above ground pool because the pool was leaking from the bottom. This is what they found! I talked to Store 14 Warwick Rhode Island Manager Rick. He told me to email pictures and he would get back to me because he...Read more
I too had an issue with a Namco pool liner and was getting the run around... I am not too sure if they are going to replace it or not, but I have reached out to them, sent them video's and didn't even have the pool for 1 year. They are supposed to have it replaced by...Read more
Bought a pool from Namco exactly two years ago this month. There is now rust all over and one rust spot has caused a hole in the wall and the liner. I've been going back and forth with Namco, the manufacturer and the liner company. Manufacturer offers 75% off a new...Read more
Namco Pools Delivery Service Review
Was told pool would arrive in 7-10 days. Ended up taking 37 days with a ton of headache, stress, and phone calls. Customer service in cooperate is a joke.
Bought pool in 2010. It started to rust in 2012, tried to get the situation remedied without any luck, did not know what parts to get the cost of the parts were obscene considering the cost of the pool new (that should have been my first clue, second clue was wehn...Read more
When I purchased my pool I didn't receive any of the chemicals or other accessories, once the pool was built I had to drive 45 min to pick everything up. I called customer service and asked to be contacted by a district manager. What a surprise , it has been about a...Read more
We bought our pool in may of 2013. It was installed less than two weeks later. Its now April 2016 and our pool walls are rusted with some spots rysting completly through. Filed all the proper paperwork to be told it was a liner issue but they would be glad to sell us a...Read more
Do not buy the steel wall, rusted in 2 years. offered me a new one at $130 plus $200 shipping, Are you nuts? Why would I want the same wall. Their warranty people said we don't offer an aluminum pool wall. Now I need a new wall and liner plus some one to take this...Read more
This was our second purchase with Naamco in three years, with insurance. They covered nothing on either pool, as the steel rotted from inside out. Contacted manufacture and they told us to contact Naamco. Contacted Naamco, they told us to contact the manufacturer. ...Read more
About 2 years after purchasing the pool a leak started on the hose going into the pool for the water output. It was dripping, very slowly, on the outside of the pool. At the end of the season we called the installers who came and replaced the piece going into the...Read more
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