I've called, emailed, facebook and Twitter, NO RESPONSE. I paid Namco $1200.00 to install the new 24' above ground pool I purchased from them. 5 weeks to deliver the pool, then the fun begins with the installer contracted through Namco. Starts off that it will cost me...Read more
Namco Pools - Namco Is cheap for a reason
Top rails rusted,turnbuckles an botom support covers broken, on my second skimmer and need a third. Side walls buckled,pump motor burned out its 8 years old.Namco said i could sand the top rails and prime them or buy new top rails. But dissauded me from a warranty claim because it is an 8 year old pool.
Namco Pools - Pool wall rusted thru in 5 years
I went to open my pool at the start of the 2017 season. I noticed bubbling on the wall. As soon as i touched the touched the wall it let loose ant started leaking I cant get thru to anyone at namco to get the wall replaced. This pool is garbage and namco is even worse
Our pool was delivered 2 months late. We asked to buy everything to get the pool set up and completely running and they left out the sand that the filter needs. Instead of just giving it to use for our pool being 2 months late and for them not ordering everything when...Read more
My wife purchased a brand new pool,Costing over $2,000. I went to pick up a pool alarm since our town reguires one. Went to return it, did not realize my wife was getting in from a friend, same model never used, store emoyee says it's not returnable, when I purchased...Read more
Namco Pools Customer Care Review
People run the other way! They do not care,cannot be bothered,are rude, and good luck when your pool that you spent ten grand on *** the bed instantly! Your lucky if they pick up the phone. Go elsewhere!! Pretty sure you would have better luck calling the SALVATION ARMY for help!!!
We purchased two San Marco patio sets, a 50” round table with 5 chairs and an 84x42 table with 8 chairs along with other patio furniture, spending a good amount of money. The round table within a month had rust building up on it. The table was replaced and within 2...Read more
Short Review on June 27, 2016
the installers suck..the company sucks..run the other way
About three years ago my pool started to rust for no reason, so we told this to the store and they told us to send them a picture. they said that they had a wall in the back room and they would work something out. so I asked who was going to do the work they told me...Read more
Stone Ridge, New York
Namco 21 Foot Round Pool Sunset Review
I purchase a pool in 2007 took cover off Holes in pool wall due to rust and rust on all top rails Rust on wall outside We removed the liner to check rest of pool all full of rust with holes Along base and inside and outside
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