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from day one issue with skimmer popping up when filter shut off and blocking door inlet to skimmer so when pump turned on for next cycle the pump would run dry because the door was blocking water from coming in. I eventually installed a check valve. Pool starting...
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#1330074
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All store's play phone games with phone systems. They shut them off and you can NEVER get threw! Total B.S. All store's play phone games with phone systems. They shut them off and you can NEVER get threw! Total B.S. All store's play phone games with phone systems. They...
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#1300916
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Namco Pools - Didnotrecievecompletepoolpartsmissing

Did not get 1 top rail that goes between the buttress I have been back to where I purchased it and was told they would get it but it would be 4 was. That was in May it is now aproching Aug
1.0
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Price Affordability
#1306115
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Namco Pools - Pool installation disaster
Namco Pools - Pool installation disaster
Namco Pools - Pool installation disaster
Namco Pools - Pool installation disaster
Namco Pools - Pool installation disaster
I've called, emailed, facebook and Twitter, NO RESPONSE. I paid Namco $1200.00 to install the new 24' above ground pool I purchased from them. 5 weeks to deliver the pool, then the fun begins with the installer contracted through Namco. Starts off that it will cost me...
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1.1
I didn't like
  • Installation process is a joke
#1059761
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Namco Pools - Posts rotted

Only 5 yrs old and half of posts are rusted threw on bottoms
#1280919
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I called Namco corporate back and spoke to supervisor in installation and he was very rude and said that Namco is saying it’s my fault since I signed a contract. How is it my fault? Why don’t the pool installers up to date on the laws? The installer came back and put...
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#1272334
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Namco Pools - Store full of dummies in Poughkeepsie

Went to “new improved” Namco in Poughkeepsie Still full of idiots who don’t know anything about pools except for store manager. Poor guy is running around store crazy because staff including the red Assistant don’t know squat. I advise to go to Walmart or ocean state job lot to get cheap chems for pools. Same stuff anyway. Namco will never get their heads out of their butts!!!
1.6
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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#1265820
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Bought a pool towards end of season , liner started leaking , towards botton off pool shortly after closing it ,pool drained out ,opened it this year ,found tears at seam of liner , thry refuse to install liner said its do to winter damage ,I told the *** it happened...
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1.0
#1270564
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Installation company subcontractor Ragucci botched the installation....waited weeks for him to come see his mistake (object almost protruding through liner). Finally came and acknowledged mistake end of July 2017. Credit card company put it into dispute. Namco promised...
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#1261904
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my company has installed well over 3000 pools and liners since 1999. Namco sell several brands of pools. the cheapest, lowest quality pool (of which we installed 1000`s), is made in China or Japan. Sold under the name "mighty sun" or "ashashie". These pools are very...
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#1242908
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