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Namco Pools - Posts rotted

Only 5 yrs old and half of posts are rusted threw on bottoms
#1280919
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I called Namco corporate back and spoke to supervisor in installation and he was very rude and said that Namco is saying it’s my fault since I signed a contract. How is it my fault? Why don’t the pool installers up to date on the laws? The installer came back and put...
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#1272334
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Bought a pool towards end of season , liner started leaking , towards botton off pool shortly after closing it ,pool drained out ,opened it this year ,found tears at seam of liner , thry refuse to install liner said its do to winter damage ,I told the *** it happened...
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1.0
#1270564
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Namco Pools - Store full of dummies in Poughkeepsie

Went to “new improved” Namco in Poughkeepsie Still full of idiots who don’t know anything about pools except for store manager. Poor guy is running around store crazy because staff including the red Assistant don’t know squat. I advise to go to Walmart or ocean state job lot to get cheap chems for pools. Same stuff anyway. Namco will never get their heads out of their butts!!!
1.6
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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#1265820
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Installation company subcontractor Ragucci botched the installation....waited weeks for him to come see his mistake (object almost protruding through liner). Finally came and acknowledged mistake end of July 2017. Credit card company put it into dispute. Namco promised...
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#1261904
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Namco Pools - Rusted Junk

My 6 year old Namco pool is a piece of crap. Rotted and pitted wall. Started rusting the first year. Like everyone else absolutely no response on my warranty. Will the “New” Namco step up deal with these junk Chinese pools Namco sold to everyone that are now falling apart!? I notice their now selling US built pools.... New Namco help us out!!
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1256018
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Namco was taken over by a new company from Toronto Canada. It’s clear by the Staff in Nashua NH that they have a great attitude when dealing with us customers. The Manager, Rich was very professional and kept us smiling while learning about the different pools they...
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4.6
#1252262
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I recently went to the NAMCO Store located on RT20 , Worcester area and was greeted by the sales staff. Having been there before just last week actually I wanted to finalize my pool purchase. Store Manager Becca acted in a professional manner and answered all my...
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4.2
#1246034
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my company has installed well over 3000 pools and liners since 1999. Namco sell several brands of pools. the cheapest, lowest quality pool (of which we installed 1000`s), is made in China or Japan. Sold under the name "mighty sun" or "ashashie". These pools are very...
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#1242908
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I purchased a pool last year big fiasco, no one knew where my pool was. Finally reached corporate office got a different pool with upgraded liner. Needless to say the winter cover ripped and collapsed into the pool, revealing a giant tear in the liner. I kept wondering...
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Anonymous
Josh Miskin

If it's the same Namco Pool in my area they are located in Manchester Connecticut and I wish you the best of luck because their customer service sucks ***

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#1202144
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