Not resolved
Diversity of Products or Services
Product or Service Quality

4.13 bought vacuum head / pool vacuum hose... went out the door charged me double for the head and when i went back in they charged me a restocking fee...didn't open pool till 5/10 and the pool swivel hose was defective ..returned it but wouldn't give me the refund ...go another hose STILL defective...this store sells defective items..thought i was crazy so i went to walmart a store that will return your money no questions asked...and bought hth pool vacuum perfectly....Namco sells defective they stay in business is beyond me..never go again

Reason of review: Bad quality.

Monetary Loss: $30.

Preferred solution: Full refund.

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How can they stay in business? Because people buy stuff from them.


I hate it when I get charged double for head, too.

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