Bought a pool from Namco exactly two years ago this month. There is now rust all over and one rust spot has caused a hole in the wall and the liner.
I've been going back and forth with Namco, the manufacturer and the liner company. Manufacturer offers 75% off a new wall and $200 to ship it to my house. Liner company offers NOTHING. Namco, being so very generous, offers me $100 off of a liner or 10% off a new pool.
So, at this point, my 2 year old pool will cost me over $1,700 (including dismantle of old and install of new wall and liner), not to mention the cost to fill the pool again. Way to go Namco.... I will NEVER buy from them again.
Nor should you...
Product or Service Mentioned: Pool.
Reason of review: Poor customer service.
Monetary Loss: $2000.
I didn't like: Namco does not care about their customers.