Product: Namco Pools Customer Care Clear all filters (6 of 6 reviews match)
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Namco Pools - Namco

I waited a half hour for customer service. I am still waiting for their call on my pool.
1.2
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Namco Pools Customer Care
#1071435
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Has anyone thought about pursing a class action law suit again NAMCO?We've had serious issues with them, as have many of you. I'd be willing to look into how to move it forward. We've contacted customer service in Sept 2016 after a bad install which has ruined our...
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Anonymous
Jlsul

I would be interested. My pool wall is rusted, they said it's from a leak and can't cover it. Pool is only 3 yrs. old. They have been ignoring me for months.

Anonymous
Anonymous

I bought a pool and a patio set for $4000 in February . Pool was not installed properly in May. Try to get them to fix it to no avail. I finally had to hire another company to...

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Namco Pools Customer Care
#1068512
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Our pool was delivered 2 months late.We asked to buy everything to get the pool set up and completely running and they left out the sand that the filter needs. Instead of just giving it to use for our pool being 2 months late and for them not ordering everything when...
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Anonymous
Anonymous

Purchased a pool June 13...just got it June 27th. OPENED the filter box no skimmer ..and we had to put the filter together..Called customer service ..guess what closed..they s...

1.5
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Namco Pools Customer Care
#1050355
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Namco Pools Customer Care Review

People run the other way! They do not care,cannot be bothered,are rude, and good luck when your pool that you spent ten grand on *** the bed instantly! Your lucky if they pick up the phone. Go elsewhere!! Pretty sure you would have better luck calling the SALVATION ARMY for help!!!
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Namco Pools Customer Care
#917437
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Joke of a company. I purchased a brand new pool cost close to 4k after everything was all said and done. Had about 2 seasons out of it and the pool walls started to rust and form little rust holes all around. Went and followed the store policy and provided an email...
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1.0
Rehoboth, Massachusetts
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Namco Pools Customer Care
I didn't like
  • Warranty
#675372
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Namco Pools Customer Care Review

Do not buy a pool from NAMCO! They do not care if your pool is rusted or if it has fell down during the winter! Corporate does not care about the customers at all! All they want is your money! They do not warranty nothing!
1.0
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Namco Pools Customer Care
#647052
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