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Contact Namco Pools Customer Service

Namco Pools Phone Numbers and Emails

Toll-Free Number:

  • (833) 506-4212
Call customer service
  • (860) 649-3666
  • (860) 647-6234
  • (860) 983-6024
  • (866) 762-3094

Namco Pools Email:

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How to Contact Namco Pools?

Most Popular Number:

(833) 506-4212
Total calls: 104 Issue resolved: 1 Last call: Apr 18, 2025
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PissedConsumer Reporter

Namco Pools customer service phone number is 833 506 4212. The support number is toll-free and serves to assist both new and current users of the Namco Pools website. The other telephone number to reach the customer care department of the company is 860 649 3666. During the high calling period, the line can be busy. Turn to the Namco Post phone number 860 647 6234 or 860 983 6024. Namco Pools customer service operates the line
866 762 3094. Call one of the above mentioned numbers to talk with the support members and ask for the details about services.

Namco Pools email is customerservice@namcopool.com. The specific of the company activity requires the involvement of the written communication. Send letters and requests to the mailing box to receive a response of the support team. This communication can be used to request more details about the product you are looking for, pool characteristics and quality measures. When you have made the order and received bad quality items, use the email to report it or turn to the Namco Pools headquarters location.

Namco Pools headquarters is 30, Waterchase Dr Rocky Hill, CT 06067-2110 USA. The address of the corporate office serves for post office communication and correspondence exchanges. To find the stores or dealers, open the official platform and press the Store Locator icon at the bottom of the screen. Choose the address of the office or scroll the map to choose the location you are looking for.

Namco Pools hours of the customer service team are Monday through Friday from 9 a.m. to 7 p.m. EST. The operation time of the stores vary. Check the information on the site to know the business time of the dealers spots.

Namco Pools Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Namco Pools is 8335064212. 57% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • People call Namco Pools mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Namco Pools Website:

Namco Pools Help Center:

Corporate Office Address:

30, Waterchase Dr
Rocky Hill, CT 06067-2110
United States

Namco Pools Rating Based on 77 Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability

Rating stats

Rating trend

Summary of Namco Pools Customer Service Calls

182 TOTAL
CALLS
03:19 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Namco Pools?

Request for Information Question:

  • “Speak to corporate”
  • “I would like to speak to someone about an issue I had dealing with customer service about a warranty I had on my pool liner I spoke with your customer service department I am extremely unsatisfied with their answer and would like to speak to someone”
  • “Appointment tomorrow”

Product/ Service Question:

  • “Damaged package”
  • “Not satisfied with the quality of the pool very upset”
  • “Complaint”

Shipping and Delivery Question:

  • “Never received my second box for the 8pc fence for above ground pool”
  • “Wrong pool was delivered”
  • “Pool delivery”

Website/ Application Question:

  • “STILL Need my skimmer installed”
  • “Installations”
  • “Issues with my pool installation”

Return/ Replace Question:

  • “Replacement parts”
  • “Email change on pokemon go”
  • “Return”

Payments and Charges Question:

  • “We bought our pool in January it was promised the first week of May and We were told when we bought the pool we do not have to make a payment until install and we have made four payments already. We bought it in Salem New Hampshire and they never eve”
  • “Over charged”
  • “Store credit”

Staff Question:

  • “Horrible service”
  • “Customer service”
  • “Rude workers”

Activation/ Cancellation Question:

  • “Cancelled a Order”
  • “Cancellation”
  • “Cancelation”

Account Question:

  • “Namco recommended pool installer who installed pull 6 in out of level and now can't get in touch with them”

Refund Question:

  • “Refund”

Other Question:

  • “Missing screws in pool posts”
  • Pissed off
  • “Missing poll”

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