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Namco was taken over by a new company from Toronto Canada. It’s clear by the Staff in Nashua NH that they have a great attitude when dealing with us customers. The Manager, Rich was very professional and kept us smiling while learning about the different pools they...
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4.6
#1252262
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I recently went to the NAMCO Store located on RT20 , Worcester area and was greeted by the sales staff. Having been there before just last week actually I wanted to finalize my pool purchase. Store Manager Becca acted in a professional manner and answered all my...
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4.2
#1246034
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my company has installed well over 3000 pools and liners since 1999. Namco sell several brands of pools. the cheapest, lowest quality pool (of which we installed 1000`s), is made in China or Japan. Sold under the name "mighty sun" or "ashashie". These pools are very...
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#1242908
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I purchased a pool last year big fiasco, no one knew where my pool was. Finally reached corporate office got a different pool with upgraded liner. Needless to say the winter cover ripped and collapsed into the pool, revealing a giant tear in the liner. I kept wondering...
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Anonymous
Josh Miskin

If it's the same Namco Pool in my area they are located in Manchester Connecticut and I wish you the best of luck because their customer service sucks ***

Product
#1202144
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Namco Pools - Same pool problem
Namco Pools - Same pool problem
I have the same name pool Morada 27 Ft round I got from Namco and my pool is doing the same think rusting all over the place and it’s only 5 years old this is ridiculous I’ve taking down pool for a living that are OLDER then this in BETTER condition than this now no...
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1.6
Product
I didn't like
  • Pool quality sucks
#1193966
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Namco Pools - Namco pool customer service

I have never come across such bad customer service in my life. My $10,000 pool has a leak and I can’t find anyone to help me find it. Basically dismissing me.
1.0
Details
Product or Service Quality
#1117424
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1st pool purchased at Namco lasted 15 yrs. collapsed from heavy snow. Purchased our 2nd pool never thinking it would be a very poor choice! It is an Asahi Pool in our 3rd season opening there was rust pieces all around the pool bottom Namco could of cared less! So...
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1.9
Product
#1095758
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They had good service to spend 4k on a pool with insurance. Installation was a joke. They put in filter wrong and I had to fix myself they would not come back. Would not put ladder together either. Said not in their contract. Found out hole in liner. Probably done by...
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2.4
#1087835
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June 1st I ordered pool,parts, over 5oo bucks worth. I called numerous times to see what was taking so long and every time got a different answer. I was told when I ordered them it would be no more than 2 weeks. Well today is July 11 and they came.....the shipping...
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Product
#1072965
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Namco Pools - Namco

I waited a half hour for customer service. I am still waiting for their call on my pool.
1.2
Details
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Staff
#1071435
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