Namco Pools
Reviews and Complaints
Worst customer service
- Poor customer service and lazy staff
- No customer service at all
Preferred solution: Deliver product or service ordered
POOL UPDATE
Pissed off
Preferred solution: Deliver product or service ordered
User's recommendation: go somewhere else, don't buy from them
Upset-Horrible Service
Preferred solution: Deliver product or service ordered
Order status
Preferred solution: Deliver product or service ordered
Store closing for lunch, while 10 people were in line
- Poor customer service and lazy staff
Preferred solution: Full refund
Issues after purchase pool
User's recommendation: Do not go here for a pool
Order
Complaint
Zero communication with customer after they have our money
- Installation process is a joke
- Zero comunication
User's recommendation: Zero recommendation
I would like to know when my special order liner will be delivered.
User's recommendation: Respond
Trying to find out install date for pool bought on 4/14
Preferred solution: Let the company propose a solution
User's recommendation: NEVER
Discuss a previous issue with a patio table
THey made things right
Need pool invoice
- No call back from customer service
Preferred solution: I need my invoice for insurance to pay me
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